How built-in app connections work

A connection links one app to one SendBeam workspace directly, with nothing in between: you approve access once in the app, and SendBeam does the rest on its own. It is the shortest route when SendBeam connects to the app itself. For anything else, an automation tool such as the n8n node or the API does the same job.

What a connection is

Each connection belongs to the workspace you are in when you make it, so a business that runs several sites connects each app to the site it belongs to. SendBeam keeps the app's sign-in for you, encrypted, and uses only the access the app granted. Connections are listed under Settings → Connections, each with whether it is working and when it last synced.

Connecting an app

1. Open Settings → Connections and choose the app.
2. You are sent to the app to sign in and approve access, then brought back to SendBeam.
3. If the app holds more than one place your people could be (an Airtable base and table, for example), choose it under Where to import from on the connection's page. Changes save as you go.

Only workspace admins can connect, change or disconnect an app; everyone else can see what is connected and whether it works.

How people arrive

Most apps do not record whether someone agreed to receive your email, so SendBeam does not assume it. Under Sync settings on the connection's page, choose:

• Arrive unsubscribed (the default): people come in as contacts you can see and segment, but are not mailed until they subscribe.
• Arrive subscribed: I have permission to email these people: choose it only when they did agree.

Your suppression list always wins: an address that unsubscribed, bounced or complained is never made a subscriber by a connection. Your plan's contact limit applies as for any import.

Keeping it in step

After the first import, SendBeam checks the app again every 15 minutes and brings in what is new, so people added there turn up here without anyone exporting anything. Sync now on the connection's page runs it at once, and Import into a list… takes you to Contacts → Import to bring the people in onto a list.

Airtable

Choose the base and the table that hold your people. Each record with an email address becomes a contact, with a first and last name where the table has them (or a full name split in two). SendBeam only reads your base: it never changes a record. Step-by-step routes through an automation tool are in the Airtable guide.

Google Postmaster Tools

This connection brings in nothing about your contacts. It reads what Gmail reports about mail from your sending domains, and shows it on Deliverability — see the Postmaster Tools deliverability report.

Disconnecting

Disconnect on the connection's page (or in its ⋯ menu on the list) stops the sync and removes the sign-in SendBeam held. Contacts already imported stay in your workspace. You can also revoke SendBeam's access from the app's own settings; the connection then shows as needing to be reconnected.